Privacy Policy

18th September 2024

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how your personal information is collected, used and shared when you visit our website and services.

By accessing or using our website you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website.

Information we collect

We may collect the following types of information:

  • Personal Information: Information that can identify you, such as your name, email address and phone number.
  • Non-Personal Information: Information that cannot be used to identify you, such as demographic information, browser information, and other anonymous data.

How we collect information

We collect information in various ways, including:

  • Directly from you: When you provide information to us through our contact form.
  • Automatically: We may collect information automatically when you visit our website, such as through cookies and similar technologies. Please refer to our Cookie Policy for more information.

How we use your information

We may use your information for the following purposes:

  • To respond to your enquiries or requests.
  • To improve and optimise our website and services.
  • To send you email updates and promotional content if you subscribe through our Mr Yum service.
  • To improve and optimise our website and services using tools like Google Tag Manager for enhanced tracking and analytics.

Disclosure of your information

We may share your information with third parties to help us improve your experience on our website. We would only do this with your consent or to the following third parties:

  • Google Analytics and Google Tag Manager: We use Google Analytics and Google Tag Manager to help us understand how visitors interact with and use our website. You can read more about how Google uses your information here. You can opt out of Google’s collection and processing of data generated by using the services by visiting http://tools.google.com/dlpage/gaoptout.
  • Mr Yum: If you subscribe to our email updates via Mr Yum, your information (such as your email address) will be stored and managed by their platform for communication purposes. Please refer to Mr Yum’s Privacy Policy for more details.

Data security

We use reasonable security measures to protect your information. However, no data transmission over the internet is completely secure and we cannot guarantee the security of your information.

Your rights

You have the right to access personal information we hold about you and to:

  • Correct inaccuracies in your information.
  • Delete your information.

If you would like to exercise this right, please contact us through the contact information below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the date of the latest revision will be indicated at the top of the page.

Contact us

For more information about this Privacy Policy, or if you have any questions or concerns, please contact us by email at hello@urbangreens.co.uk.